Approach

It all starts with CARBON™ – the most complete and authoritative database of identities in the US

3B
commercially-available records

60M
monthly updates

300M+
identities

No match?

Over 30% of your patient, member, or customer records in any given system are incorrect—wrong names, old addresses, incorrect birthdays. This means matching one record to another across systems can be unsuccessful. To make matters worse, traditional approaches to matching, like Master Patient Index (MPI) or Master Data Management (MDM) technologies, can only find 60-70% of records, assuming they already exist in your systems. Developing a single, 360-degree view of your patients, members, or customers is nearly impossible.

no match
match made

Match made, in the most simple, accurate way

With CARBON™, we can help you achieve up to 98% matching accuracy

Even if your patient, member, or customer data contains errors, we can still make the match because we store out-of-date and incorrect identity data in addition to the most up-to-date attributes. We provide you with recommendations to update your records and the ability to link them across systems. Developing a single view of your patients, members, and customers is not only possible, but now it is also extremely straightforward.

The results are in:

15x

Better match rates

12x

Faster to implement

2.5x

lower total cost of ownership